Pottery Pickup & Order Status
📦 Pottery Pickup & Order Status
Wondering if your pottery is ready? Check your order status below, then come pick up your finished projects when they're ready!
📦 Is My Order Ready?
Simply provide the email address or phone number you provided to us for your order.
🎨 How Does It Work?
All projects are kiln-fired and readied for pickup on a schedule! During check-out, we mentioned when your order will be ready to pick up and noted it on your paper receipt.
Your project(s) are ready to pick up starting on that date. You will have been contacted before then if your order is delayed, although that is extremely rare.
Looking for the simple rule?
If it's been at least 10 days since your visit, your project(s) are most definitely ready to pick up. We will have contacted you if there was an issue.
🔎 What Am I Looking For?
Your Most Recent Order
Your most recent order is listed first. Look for the column labeled:
"Order Status:"
Not Ready Yet?
If the Order Status field is blank, it means your order is not ready yet.
Ready for Pickup!
Your order is ready when the status says:
ART FUZD ORDER IS READY FOR PICKUP
Want to Pick Up Now?
Please check your Order Status before popping in "just to see."
📦 Picking Up Your Pottery
If you want your project(s), you need to pick up! No receipt is needed or necessary to pick up.
Anyone can pick up for you. We simply need the last name on the order.
📅 Please pick up within 30 days.
We hold projects for 30 days as a courtesy. If you visited on 9/1, for example, and allow up to 10 days for kiln-firing plus 30 days of courtesy hold, your projects are guaranteed to be here to pick up until 10/10.
After that, please check the Order Status before making a special trip.
🕐 What Are Your Hours?
If we're open, you can come in!
Please check our Studio Calendar for current days and hours, including open holiday hours and closed vacation days.
🚪 The Studio Is Closed - But I See Someone!
There may be a private event in progress, we may be trying to glaze-dip large projects, the cleaning company may be here, or we may simply be working behind the scenes.
Unless there is a "Please Knock" sign affixed to the door, please do not knock repeatedly. Thank you!
🎨 Ready to Pick Up?
Check your Order Status first, make sure we're open, and then come collect your finished Art Füzd creations!