Order Status
Is it ready yet?
When you checked out, we wrote the date when your order will be ready for pick-up. If you wish to check the order status, you can check it here. Note: you will only be contacted in the extremely rare (a few times since we opened) instance that your order is delayed.
If it's been at least 10 days, then your project(s) are definitely ready to simply pickup! If it's been less than 10 days, your project(s) are guaranteed to be ready for pickup on the date noted on your receipt in red ink. If you don't have your receipt, pick up when it's been at least 10 days.
Please note: We do not call, text, or email regarding pickups. If you want your project(s), you simply need to pick up! We hold projects for 30 DAYS (i.e. PLEASE PICK UP / COLLECT WITHIN 30 DAYS). This means, if you visited on 9/1, then assuming up to 10 days for kiln-firing plus 30 days of courtesy hold, means your projects are guaranteed to be here to pick up until 10/10. If it's after that, you'll need to check your Order Status. If still available, then simply pickup, if you want your project(s). If you decline to pickup, your order will no longer be available to pickup.
No receipt is needed/necessary to pickup. Anyone can pick up for you. We simply need the last name for the order.
What are your hours? Can I pick up today?
Check our Calendar webpage for the days and hours, including any open holiday hours and any closed vacation days.
How do I use this form?
Provide the email address or phone number you provided to us for your order.
What am I looking for?
Your most recent order is listed first. You are looking for this column: "Order Status:"
If it's blank, it means your order is not ready yet. Your order is ready if it says: "ART FUZD ORDER IS READY FOR PICKUP"
